Small Business Product Manager II - Payments - Senior Associate Job at JPMorgan Chase Bank, N.A., New York, NY

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Job Description

You are a strategic thinker, passionate about delivering solutions to clients within Payments. You have found the right team

Job Responsibilities
  • Support the transformation of a "digital-1st" client experience and cloud based integrated value-added features
  • Understand a product platform with UI's, APIs, services, and data-driven insights that deliver unique experiences across the client journey
  • Understand product architecture that reduces time-to-market for new features, simplifies internal/external dependencies, and scales to handle large volume
  • Prioritize the product backlog based on client demand, business cases, product KPI, strategic business goals (customer R&D, competitor, market)
    • Identify potential roadblocks and develop recommendations for delivery issues, change requests, pre-release QA, production issues
  • Provide clear vision and scope documentation, use cases, product requirements/epics/stories to support development
  • Monitor product performance with daily reports, monthly dashboards, periodic stakeholder reviews, industry assessment that provides detailed insights into the competitor landscape and best practices
  • Partner with teams (product, design, technology, risk, legal, compliance, ops, marketing, sales...) to manage prioritization, resourcing, controls, readiness, and go-to-market plans

Required qualifications, capabilities and Skills
  • 3+ years in technical product development life cycle experience in defining and launching world class products across in digital eCommerce and mobile channels required.
  • 2+ years' experience in designing/building solutions with modern technology stacks, including, API's, microservices, public cloud, Agile methodologies, etc.
  • Experience with payment and/or point of sale solutions
  • Comfortable interacting with and presenting to stakeholders from cross-functional teams
  • Ability to analyze opportunities & problems, recommend solutions, communicate effectively & confidently (both verbal and written)
    • Ability to influence and partner / collaborate to manage cross-functional teams
  • Bachelor's degree required
  • Travel requirement: approximately 25% (as health & travel conditions permit)

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
New York,NY $71,250.00 - $120,000.00 / year; Jersey City,NJ $71,250.00 - $120,000.00 / year

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