Technical Support Specialist Job at AutoNation Reconditioning Services – Northern CA, Hayward, CA

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Job Description

Overview:
At AutoNation, delivering for our customers and key partners is what drives us. We have an immediate need for an Autonomous Vehicle Specialist to join our team in a collaborative partnership with our large Autonomous Vehicle Partner located in South San Francisco. You’ll diagnose and perform maintenance and repairs on vehicles operated by the Autonomous Driver. The Specialist will have a unique opportunity to provide high quality service on autonomous vehicles, while working with teammates in a positive atmosphere and growth environment.

At AutoNation, we want our employees to feel happy, healthy, and valued as they work to provide a top-notch experience for our customers. We offer our full-time Associates great, competitive benefits:

  • Higher income potential
  • Full benefits package including Paid Time Off & 401K w/ Company match
  • Longevity bonuses
  • Generous employee referral bonus program for Technicians (employees can earn up to $2500 per Tech referral!)
  • Employee discount on vehicle purchases, parts, & service
  • Advancement opportunities
  • And so much more!


What are the daily job responsibilities?

  • Performing maintenance, diagnosis, and required repairs on electric vehicles.
  • Inspecting and performing initial vehicle set up for autonomous fleet operation and testing.
  • Collaborating with and working alongside AutoNation and Waymo associates, and partnering with teammates to improve processes and expedite workflow.
  • Document requested repairs and findings in a specialized service platform.
  • Performing high quality repairs and inspections efficiently and accurately.
  • Conducting multi-point inspections and system checks, making appropriate recommendations to ensure the safety and reliability of fleet vehicles.
  • Provide guidance to technician team, and effectively communicate with Associates regarding required service and parts needs.
  • Performing all repairs according to work instructions and documenting results.
  • Operating all equipment in the Service Center in a safe and productive manner, following AutoNation’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.
  • Inspecting and testing all work performed as a Quality Control (QC) measure as soon as jobs are completed.
  • Maintaining an inventory of Technician’s tools not normally inventoried by the Service Department.
  • Keeping abreast of technical information and participating in offered training classes as appropriate.
  • Understanding and following federal, state, and local regulations that affect Service Center operations, such as hazardous waste disposal, OSHA guidelines, etc.
  • Gaining superior product knowledge to provide high quality repairs.

What are the requirements?

  • High School Diploma or equivalent.
  • Two + years’ automotive experience
  • Electric Vehicle experience, a plus
  • Hybrid or EV training and experience a plus
  • Automotive technical training
  • Must have a valid, in-state driver’s license with an acceptable, safe driving record.
  • Ability to operate an automobile.
  • 24/7 Operation / Several work schedules to chose from
What is the hourly pay range?
  • $25.00 - $50.00 per hour

What are the opportunities for career growth?


Our Associates have many choices for career growth and development. Future opportunities may include:

  • Master Technician
  • Service Advisor
  • Service Management


The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.


KEYWORDS: Jaguar, Acura, Alfa Romeo, Audi, BW, Bentley, Buick, Cadillac, Chevy, Chevrolet, Chrysler, Dodge, Fiat, Ford, GM, GMC, Genesis, Honda, Hyundai, Infiniti, Jeep, JLR, KIA, Land Rover. Lexus, Lincoln, Lotus, Lucid Motors, Maserati, Mazda, MB, Mercedes Benz, Mercedes-Benz, MINI, Mitsubishi, Nissan, Polestar, Porsche, RAM, Rivian, Rolls Royce, Rolls-Royce, SAAB, Saturn, Scion, SMART, Subaru, Suzuki, Tesla, Volkswagen, Volkswagon, VW, Volvo, Daimler, Stellantis, Renault, Tata, Zhejiang Geely, ZGH, Service Department, Fixed Ops, Fixed Operations, Customer Care, After-Sales, After Sales, Service Drive, Service Lane, Express Lane Advisor, Service Writer, Service Advisor, Service Warranty, Auto Repair Shop, Auto Maintenance, Estimator, Sales Advisor, Customer Service Advisor, ASE, Factory Certified, Manufacturer Certified, ICAR, CDK, ADP, X-time, DealerSocket, Dealership, CRM, Automotive tech, Automotive technician, Auto tech, Mechanic, Shop foreman, automotive trainer, factory trainer, vehicle repair, car sales, automotive sales, ASM, Automotive technician, auto tech, Service Technician, Service Tech, Mechanic, Line Technician, Master Technician, A Tech, B Tech, C Tech, A-Tech, B-Tech, C-Tech, GST, General Service Tech, Maintenance Technician, Lube Tech, Oil Change, Alignment Technician, Suspension Technician, Tire Tech, EV, EV Tech, 91B, mobile mechanic, electric vehicle, transmission technician, deisel, diesel, hybrid

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