SUMMARY:
The Service Manager is an individual contributor role who manages, directs, and carries out activities for all phases of service work and technical support requirements to meet and/or exceed the expectations of our customers. However, the incumbent does indirectly manage hourly employees who are assigned to field service projects.
The intent of this role is to take worn or damaged gearboxes, inspect their condition, determine what is involved to make the necessary repairs, write a customer report describing findings and what needs to be done. Obtain the customer purchase order, work with the shop and procurement to make and order the necessary components to re-assemble and ship gearboxes to perform like they are brand new.
Essential Duties and Responsibilities
Job Requirements:
Critical Competencies
Nuttall Gear, LLC is required to comply with ITAR (International Trade in Arms Regulations). Therefore, successful candidates for this position must have an unrestricted right to work in the U.S. and not require visa sponsorship either now or in the future.
Education and Experience Requirements
Physical Demand and Work Environment:
The physical demands of the job, including walking, bending, sitting, lifting and driving. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee will be required to use scaffolding, ladders, man-lifts, stairs to reach elevated positions in excess of 60 feet high, i.e. tall structures, overhead cranes, roof tops, etc. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. The employee is regularly required to use a variety of hand, power, and hydraulic tools.
In addition to the normal office environment, the employee will be required to enter a typical manufacturing environment or construction site. Use of protective equipment such as safety shoes, safety glasses, and hearing protection will be required at most customer locations and/or construction sites. Breathing apparatus will be required at some locations. Personal protective safety equipment must be worn, and proper safety precautions must be observed. Potential exposure may include, but is not limited to: solvents, dusts, lead, fiberglass, noise, heat, cold.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EEO Statement: The company in which you have expressed employment interest is a subsidiary or affiliate of Altra Industrial Motion Corp. The subsidiary or affiliate is referred to as an ""Altra Company."" Altra Industrial Motion Corp. and all Altra Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. The ""EEO is the Law"" poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you have a disability and need assistance accessing or using this website to apply for a position, you can request assistance by sending an email to
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